PRO-TIP: Focus

It’s a new year and a new opportunity to re-align our focus and our commitment to volunteer enlistment. This is the question I ask at the start of every presentation, class or simply conversations with others as passionate about the ...

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Breaking It Down: New Member Announcement

Keeping with my theme of “Treat every public interaction as a public service, public education, public relations, AND a recruitment opportunity,” a new member announcement can have a positive impact on your recruitment and retention efforts. Young Blood: Newton Abbott ...

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NEW RECRUITS: Buyer Beware!

In my recruitment and retention related conversations and classes, I ask the pointed question: “What takes longer, getting good people into your fire department — or getting the bad ones the heck out?” Almost everyone acknowledges the latter response with ...

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Recruiter/Trainer Dream Job

The Burtonsville Volunteer Fire Department in Montgomery County MD is in search of the right candidate to fill a newly created position of Director of Operations. This busy suburban combination fire department needs someone to fit together several of the ...

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Coordinated Attack!

If you vent too early, oxygen is introduced and the fire can grow. Put water on the fire without proper ventilation and the trapped heat converts the water to steam and everyone’s survivability is compromised. A coordinated attack is critical ...

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